Updated October 2026
Bent corners and crushed edges are among the most common reasons books come back. Most of that damage starts when a book flexes or slides inside its package, and the right packing stops both.
A book gets damaged in the mail when it flexes, which bends corners and cracks spines. Good packing keeps it flat and still with:
By The Fulfillment.com team
A book has four exposed corners and a spine, and a reader looks it over before reading a word. If a corner is bent, an edge crushed or the jacket creased, the book looks damaged or used, however perfect the pages are. Many readers return it on looks alone. With a premium hardcover, you lose the sale and some of the reader's trust in your brand.
Bent corners and crushed edges are among the most common reasons books are returned. Most of the damage happens after the parcel leaves the warehouse. Parcels get stacked, sorted and dropped, and a book that isn't held firm flexes. Packing that keeps the book from flexing takes away the main cause.