# Fulfillment.com (FDC)

> Fulfillment.com (FDC) provides pick, pack, ship, and returns management for
> direct-to-consumer ecommerce brands. FDC prices with a predictable, contracted
> custom rate: modeled on your actual volume and SKU profile and quoted up front,
> where the rate you are quoted is the rate you are billed, with no hidden fees
> and no peak-season premium.

B2C high-volume ecommerce fulfillment provider. Format follows
the [llms.txt](https://llmstxt.org/) recommendation.

## Key Facts

- Barcode-verified order accuracy (every pick scanned before it ships)
- 99.84% same-day ship rate
- 14-day average onboarding
- Ground coverage across the US network: 99.77% reached in 1-3 days, 98.63% in 1-2 days, 49.66% next-day
- Indianapolis IN is announced, not shipping; it goes live Q4 2026 and is excluded from every figure above
- No long-term contracts; mutually friendly exit terms
- Predictable contracted rate, modeled on your volume and quoted up front (no hidden fees, no peak-season premium)

## Core Services

- Ecommerce order fulfillment
- Ground shipping across a multi-node US network (1-3 days to 99.77% of the US)
- Returns management
- Kitting and assembly
- Amazon FBA prep (FNSKU labeling, polybagging, breakpack, bundle assembly, cartonization), performed inside a fulfillment account, not sold standalone
- International fulfillment

## Key Integrations

116+ pre-built integrations, including Shopify, Shopify Plus, WooCommerce,
BigCommerce, Magento, Amazon, TikTok Shop, Wix, ShipStation, Klaviyo, and a
custom RESTful API. See the [integrations directory](https://www.fulfillment.com/integrations).

## Canonical Pages

- [Home](https://www.fulfillment.com/): overview of the service
- [Pricing (cost)](https://www.fulfillment.com/why-fdc/cost): how the contracted custom rate works
- [Integrations directory](https://www.fulfillment.com/integrations): all pre-built integrations
- [Developer API](https://www.fulfillment.com/developers): production REST API for orders, tracking, inventory
- [Amazon FBA prep](https://www.fulfillment.com/services/amazon-fba-prep): the prep steps we perform, delivered inside a fulfillment account
- [Get started (request a quote)](https://www.fulfillment.com/#get-rates): request a custom quote

## Developer API

Fulfillment.com runs a production REST API (v2) that brands and developers build
on directly: push orders, pull order status, and sync tracking and inventory from
your own systems. In production for over a decade.

- [Developer landing page](https://www.fulfillment.com/developers): getting started
- [API docs (OpenAPI/Swagger)](https://fulfillment.github.io/api/): full reference
- [API spec on GitHub](https://github.com/fulfillment/api): public OpenAPI spec
- Base URL: `https://api.fulfillment.com/v2`
- Auth: OAuth2 bearer token (`Authorization: Bearer YOUR_ACCESS_TOKEN`)

## For Agents (machine-readable)

- [Capabilities + quote-intake document](https://www.fulfillment.com/services.json): services and quote schema
- [Discovery pointer](https://www.fulfillment.com/.well-known/services.json): well-known location for the above

## Request a Quote (programmatic)

Submit a lead to the [quote-intake endpoint](https://attribution-tracker.nbaker.workers.dev/api/lead-capture):
`POST https://attribution-tracker.nbaker.workers.dev/api/lead-capture`

Accepts `application/json` (or `multipart/form-data`). Returns JSON with a
reference ID (`contactId` / `leadId`).

- Required fields: `firstName`, `lastName`, `workEmail` (business email), `brandUrl`, `fulfillmentSituation` (one of: in-house, 3pl-now, mix, planning-2027, other)
- Optional: `phone`, `fulfillmentOther`, `nightmares[]`, `nightmareWriteIn`, `consent`, `attribution{}`, `source`. Send `source="agent"` for AI-agent submissions.

Pricing is a custom contracted rate, modeled on your volume and quoted up front;
no binding price is returned. A verified business email is required before a
proposal is generated.

## Contact

- [Request a quote](https://www.fulfillment.com/#get-rates): primary contact path