TO EMPOWER INTERNET RETAILERS TO SELL EVERYTHING TO EVERYONE.
OUR TEAM IS COMPRISED OF HIGHLY SKILLED A-PLAYERS WHO ARE IN COMPLETE ALIGNMENT WITH OUR COMPANY VISION & VALUES.
Strategic lead roles include CEO, COO, IT, VP of Operations, VP of Finance, and Success Managers. Our CEO paves the path to our vision and cultivates company culture. Our COO ensures we stay true to our path by building a strong, scalable foundation through the management of daily operations.
As a technology company that does fulfillment, our inhouse IT team consists of highly-esteemed developers who maximize efficiencies by automating an exceptional customer and client experience. VP of Operations ensures we are upholding our high standards through consistency and quality control across facilities. VP of Finance helps us reduce the time it takes for clients to understand and pay for services by creating a transparent and easy-to-use, fully-automated billing system.
Our Success Managers are the face of our company and direct line of contact for clients. They lead with a high touch model to truly understand clients’ frustrations, challenges, goals, and dreams and go above and beyond to delight our customers. Through their in-depth interactions, they witness what brings our clients the most success and share those key insights internally, which empowers us to do better. By balancing automation, key insights from our clients, and an exclusive selection of top talent, we are continuously optimizing systems, processes, and experiences for everyone involved.
The success of a company depends on the success of its people. We're always thinking of ways to better serve our team and we never outsource the improvement of our culture. We take pride in creating a fun and productive environment from within. At FDC, every team member feels valued and appreciated by their co-workers and management team.
To keep energy up, we've implemented our own FIT-fillment Program. This is a fun and interactive way to empower each other to be healthier and happier. Every workday after lunch we crank up the music for a quick 7-minute stretch to energize and motivate us for the second half of the day.
When available, the CEO himself leads the stretching. FDC has a culture of giving fueled with positive self-talk - you won't hear or see any negativity, complaining, or gossiping… We just get ship done!
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Advocates of Love is the only children’s home to help orphan and vulnerable children in the Samana Province, Dominican Republic. Founded by Mike Clark in 2013, this charity has provided care and education for children in one of the most poverty stricken areas.
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