International + cross-border
Ship your orders across the border from one operator, not a patchwork of handoffs.
Fulfillment.com ships your orders internationally from the North American multi-node network we operate, on your carrier mix, scanned and verified before they ever leave the building. The cross-border capabilities around it (customs, duties, and low-value import) are confirmed for your product and lanes when you scope your account.
How we do it
The confirmed part: international shipping from our network
Cross-border fulfillment is international parcel plus the customs, duties, and low-value-import handling around it. The part we run today is the outbound shipping itself, through one connected network. The rest is not part of what we run as a standard service today; we confirm what applies to your program when you ask.
Routed to the right node
BestOMS, our order platform, assigns each international order to a node in our network. Ask any third-party logistics provider (3PL) how their system decides which facility ships your order and what that means for transit time.
Shipped on your carrier mix
International parcels move on the carriers and service levels in your account's carrier mix, picked and barcode-verified on Deposco before they leave the node.
One network, start to finish
International orders ship from the same North American nodes we operate as domestic orders, on your carrier mix. Ask any 3PL who handles the cross-border legs, and what each handoff means for your shipment.
Cross-border capabilities
Customs, duties, and low-value import, confirmed for your lanes
These capabilities are not part of what we run as a standard service today. We tell you plainly what applies to your product and destinations when you request a quote, so what you see is what you actually get.
Customs documentation + brokerage
Commercial invoices, harmonized codes, and customs brokerage clear cross-border shipments at the destination's border, and any brand selling into a market with formal customs entry needs it. It's not something we run as a standard service today; raise it for your product and lanes and we will be honest about what it would take.
Duties paid before delivery
Also known as DDP (delivered duty paid): duties and import taxes are settled up front by the shipper so the customer is never billed at the door, which matters most on lanes where a surprise fee would tank checkout conversion. It's not something we run as a standard service today; raise it for your destinations and we will be honest about what it would take.
Duty-free entry for low-value shipments
This is what Section 321 covers: it lets qualifying low-value shipments enter the US without formal duty, which can cut cost and clearance time on the right product and lane. It's not something we run as a standard service today; raise it and we will confirm what applies to your product and destinations.
Storage before duties are settled
Also known as bonded warehousing: storage of imported goods before duty is paid on them. We don't run bonded space today; if your program depends on it, raise it early and we can talk through what would be involved.
International
Destinations shipped
Pending confirmation
By lane
Cross-border transit
Representative lanes, pending confirmation
Figures as of June 2026.
What we confirm before we promise
We assert what we run today and confirm the rest with you.
We run international outbound shipping from the North American network we operate. Stocking inventory in-market beyond North America runs on the same BestOMS view with the same team answering for it, and the building itself is run by a vetted partner we hold to that standard; the network page names those locations. Customs brokerage, DDP (delivered duty paid), and Section 321 de-minimis entry are not part of what we run as a standard service today, because the right answer depends on your product, your destinations, and your lanes. Raise them with us; we would rather be honest about what it would take than overpromise them on a page.
- Customs documentation and brokerage: category requirement, not run as standard today
- DDP (delivered duty paid): category requirement, not run as standard today
- Section 321 de-minimis: category requirement, not run as standard today
Where this connects
International rides on the same network and carrier scale
Your cross-border orders ship from the same operated footprint and the same carrier management that runs your domestic fulfillment.
Inventory + warehousing
Ambient warehousing across the operated multi-node network, with air-conditioned space in some facilities.
Freight + carrier management
Multi-carrier freight routing behind your outbound mix; see the freight page for what's confirmed on LTL/FTL for your lanes.
The Fulfillment.com network
The operated, multi-node footprint your international orders ship from, and the carrier scale behind them.
The full service catalog
Every service we run, from receiving to returns, under one accountable operator.
Questions about international + cross-border
What does Fulfillment.com do on international orders today?
We ship your orders internationally from the North American multi-node network we operate, on your account's carrier mix. BestOMS assigns each order to a node, and Deposco drives barcode-verified picking before it ships. International orders move through the same network as domestic ones. If you also stock inventory in-market beyond North America, that runs on the same BestOMS view with the same team answering for it, and the building itself is run by a vetted partner we hold to that standard; ask us directly what your specific lanes look like.
Does Fulfillment.com handle customs, duties, and DDP?
Customs documentation and brokerage, DDP (delivered duty paid), and Section 321 de-minimis entry are not part of what we run as a standard service today. Raise them when you request a quote, and we will confirm scope, lanes, and terms for your specific product and destinations.
What is Section 321 and can Fulfillment.com use it for my shipments?
Section 321 is a US de-minimis program that lets qualifying low-value imports enter without formal duty. It's not part of what we run as a standard service today; raise your product and lanes with us and we will tell you what is actually in scope rather than promise it up front.
How fast do international orders arrive?
Cross-border transit depends on the destination, carrier, and customs clearance, so we share representative lanes when we scope your account rather than publish a single number. The 1 to 3 day figure we publish is our US domestic ground backbone reaching 99.77% of the country, not a cross-border transit time.
Selling across the border? Let's scope your lanes.
Tell us your product, your destinations, and your volume, and we'll confirm exactly what we can run for you, from outbound shipping to customs, duties, and low-value import where it applies.